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Privacy Policy

Purpose. At A Family for Every Orphan (“AFFEO”), we are committed to respecting the privacy of our donors, and have developed this privacy policy to ensure all donors that donor information will not be shared with any third party.

Summary.This website is owned and operated by A Family for Every Orphan. AFFEO uses its best efforts to respect and protect the privacy our online visitors and donors as well as our offline donors. This privacy policy describes how AFFEO collects and uses the personal information that you provide, online or offline. It also describes the choices available to you regarding our use of your personal information and how you can access and update this information.

Information Collected.On some AFFEO webpages you can provide contact information. AFFEO appreciates and takes very seriously the trust that you place in us by providing this personal information. By voluntarily submitting personal information to AFFEO, you agree that AFFEO may use that information to maintain contact with you, solicit contributions from you and provide you with information about AFFEO and its programs and initiatives.

Here are the types of personal information that we collect:

  • Contact information: name, complete address, phone number, email address;
  • Payment information: credit card number and expiration date, and billing information;
  • Shipping information: name, complete address
  • Email sign-up: name, email address
  • Information concerning how you heard about AFFEO; and
  • Information you wish to leave: questions, comments, suggestions. 

How Information is Used.AFFEO uses your information to communicate with you, update you on our work, help you complete a transaction, and personalize your AFFEO experience. Credit card numbers are used only for donation or payment processing purposes and are not retained for any other reason. We use any feedback you provide to us on how we can improve communication

Donor Portal. AFFEO maintains a donor portal, available at:  https://affeo.kindful.com/users/sign_up. From the donor portal, donors may change or delete their own personal information.

No Sharing of Personal Information. AFFEO will not sell, rent, or lease the personal information of online donors and/or offline donors to other organizations. We will share your personal information with third parties only in the ways that are described in this privacy policy. We do not sell your personal information to third parties. In those situations where we use a third party to process your data, we require that these third parties agree to provide the equivalent level of protection as provided under the applicable data privacy law and this privacy policy. Third parties may be suppliers that process personal data on our behalf, such as:

  • IT service providers
  • Companies that assist with customer service, shipping, or event registration
  • Companies that provide other services to support our relationship with you
  • Companies that provide demographic and market research assistance

Specific to donations, AFFEO uses Trial Software (dba “Kindful”) to gather End User’s data from financial institutions. By using our service, you grant AFFEO and Kindful the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution. You agree to your personal and financial information being transferred, stored, and processed by Kindful in accordance with the Kindful Privacy Policy (https://www.kindful.com/privacy/).

The identity of anyone who contacts us through our website will be kept confidential. Use of personal information will be limited to the internal purposes of AFFEO and only to further the program activities and purposes of AFFEO (for example, by allowing our board or consultants to review and analyze  donor trend details). AFFEO may, from time to time, hire third party vendors to assist in sending correspondence to those on our mailing lists (regular mail and e-mail) and processing credit card transactions. Every vendor engaged by AFFEO for this purpose is required to keep confidential and protect your personal information. Please note that whenever you opt-in to receive communications or services from a third party, your information may be subject to the third party’s privacy policy. It is your responsibility to contact the third party for details or adjustments.

Security. AFFEO is committed to ensuring the security of your personal information. To prevent unauthorized access, maintain data accuracy, and ensure the proper use of information, we have established and implemented appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online. We use Internet encryption software in compliance with PCI best practices when collecting or transferring sensitive data such as credit card information. Once we receive your credit card information, it is accessible only to a small number of trusted AFFEO staff who have been specially trained in processing this information.

Site Monitoring.  AFFEO does not collect personal information about you unless you voluntarily provide personal information to AFFEO (e.g., by making a donation or signing up to receive e-mail). AFFEO does, however, monitor and collect certain navigational information from visitors to our website, utilizing traditional and commonly practiced methods in order to provide the best online experience. This information helps us understand:

  • The IP address and domain name from which this website was accessed.
  • The date and time this website was visited.
  • The amount of time spent viewing this site.
  • The web pages or services accessed.
  • The website visited prior to accessing this website.
  • The website visited after this website, if applicable.
  • Any form that was downloaded, if applicable.
  • Any link or click action taken on the website.

Removing Your Name from our Mailing List.  Our e-newsletters give you the opportunity to remove your name from our mailing list. If you would like your information removed from our overall mailing list so that you do not receive any future communications from us, you can call us at 360-358-3293 or send us an email at info@afamilyforeveryorphan.org. AFFEO will retain transaction and account information for compliance and internal reporting purposes.

Data Accuracy.  In addition to maintaining privacy and security controls over the personal information you share with us, AFFEO strives to ensure that the personal information we have collected is current and accurate. If you wish to verify, correct or amend the personal information that AFFEO has collected from you, you may do so by contacting us at 360-358-3293 or info@afamilyforeveryorphan.org. AFFEO employees are available during business hours to answer questions about your financial contributions.

Changes to Policy.  This policy may be changed or updated from time to time. If you have any questions or concerns about our Privacy Policy, you can contact us by phone at 360-358-3293, by e-mail at info@afamilyforeveryorphan.org or by regular mail sent to the following address:

 

A Family for Every Orphan
PO Box 34628 #37939
Seattle, WA 98124-1628

 

 

This policy was last reviewed in August 2019.

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